Shipping & Terms of Sale

Shipping & Terms of sale

TERMS OF SALE

All orders are billed in Canadian currency. We accept payment with most credit cards, paypal and e-transfers.

CANADIAN SALES & GENERAL INFORMATION

Taxes

Applicable Federal and Provincial taxes will be added to your order.

Shipping

Orders are shipped by Canada Post, and originate from Salt Spring Island BC.

Shipments are made on weekdays

Shipping charges are determined by weight and destination.

Canadian orders should arrive within 5-14 business days from time of shipment.

Please ensure that your shipping details (i.e. full mailing address) are correct when you place your order, and also when you receive your e-mail order confirmation. We are unable to re-route packages once they are in transit.

Lavender & Black is not responsible for lost or misdirected orders due to incomplete or inaccurate information. In the event that we have made an error on a written order, we will gladly pay for re-shipment of the product.

If you refuse delivery of your shipment, you will be responsible for the cost of returning the goods to us.

INTERNATIONAL SALES

Taxes & Duties

 International orders may be subject to additional taxes, customs and duties imposed by your local government, or brokerage fees. You are responsible for payment of these fees.

Shipping

International orders are shipped by Expedited Post, a service of Canada Post. However we reserve the right to use other carriers when necessary. 

U.S. orders should arrive within 5-14 business days from time of shipment. Orders outside North America can take as much as 4 to 6 weeks.

Some oversees shipments will incur additional import duties which will be payable at your end.